| Oct 30, 2013
This morning, we had an unexpected outage of our Sitefinity websites due to a network issue on the server which runs the databases. While outages are not that common, they do happen and we like to get the word out to users who may be trying to access a site or report that the site is down.
LAS IT uses a monitoring service to check our sites every 5 minutes and then send out notifications if the site is down.
So that means LAS IT will get a notification if your Sitefinity site is down. Additionally, we can provide notification to one email address from your unit, if you would like automatic notifications from the service when your site is down or back online.
Here is a sample email notification from the system:
The monitor LAS web (http://www.las.uic.edu) is back UP (OK) (It was down for 3 hours, 43 minutes and 40 seconds).
(sent from new engine)
If you would like us to add a notification for your unit, please submit a request to the lasweb queue on the ticket system with the email address you want to use and the website for which it is for.
**Note that the service monitors will also show downtime for regular maintenence, such as updates which require restarting the web server.